Last month, Tricom successfully completed a large phone system install for a prominient non-profit company in Connecticut. Community Renewal Team (CRT) is based in Hartford, but has 60 locations throughout the state. They oversee many vital community programs such as Meals On Wheels, Energy Assistance Program and Housing Programs. This large install has been in the works for many months since Tricom was awarded the contract at the end of August 2010. After months of planning, the implementation started in March of 2011 once the carrier installed the new circuits.
CRT’s new phone system offers them a serious upgrade in technology while also saving them thousands of dollars a year.
Their system benefits include:
- Robust Voicemail
- State of the art technology
- Conference bridge
- Integration of voicemail to e-mails (Unified Message)
- User Friendly Interface
- Remote Phone Capability
- Caller Id
- Network capacity increase more than three times for cost savings
- Substantial savings of thousands per month.
CRT chose to partner with Tricom because of their excellent reputation in the local market and combined 75 years of experience. In addition, Tricom is a local company who will be close enough to offer the best possible customer service to all of CRT’s 60 locations. Tricom’s commitment to quality and workmanship has shown through 10 years of serving customers across the state. CRT is thrilled with the new phone system and quality of Tricom’s work.
